Post Office charges customers £10 for being ‘grumpy irritable or just plain rude’

5 August 2022

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One of the worst things about working in a customer service-related field is dealing with disrespectful customers. But as an employee, you are taught that the ‘customer is always right’, so keep smiling and be polite.

Image from Reddit: u/Zer0daveexpl0it

But a post office in Wales has had enough and is taking a strong stand against rude behaviour. They put up a sign that says “If you are grouchy, irritable, or just plain rude: there will be a £10.00 charge for putting up with you.Jeziel thinks that it’s a brilliant idea “If more places did that you would have less grumpy people.” But Bec thinks it would just make people grumpier. “Comes to $15. That was only a $5 purchase? Yeah, but you were rude.”

Do you think this is a funny way of dealing with rude customers? Let us know your thoughts by texting or messaging us on socials. Listen to the full chat below!