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Facebook could be legally defending its record on scammers.

The ACCC says scams on social media mislead customers, which is against consumer law. Simon Creek, CEO of HHG Legal Group, joined Mike to share his opinion. “In June last year, The ACCC reported Australians lost $851 million to financial scams online in 2020 alone.”

What can people do if they have been scammed?

Report scams to the ACCC via the Scamwatch Report a scam webpage.

Contact your financial institution if you have sent money or shared your banking details with a scammer. They may be able to stop a transaction or close your account.

Install security software. If your computer or device has been hacked use your security software to run a virus check.

Change your online passwords and set up two-factor authentication.

Recover your stolen identity by contacting IDCARE. A free service which will develop a response plan to your situation. You can also apply for Commonwealth Victims’ Certificate. Which supports your claim as a victim of identity crime. You can used it to re-establish your credentials with government or financial institutions.

Contact a counselling or support service. If you or someone you know is experiencing emotional or psychological consequences following a scam, you can contact the support services below:

  • Lifeline 13 11 14
  • Beyond Blue 1300 22 4636
  • Suicide Call Back Service 1300 659 467
  • Kid’s Helpline 1800 55 1800
  • Men’s Line 1300 78 99 78

Have you recently seen a Facebook scam? Let us know your thoughts by texting or messaging us on socials. Listen to the full chat below!

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